Frequently Asked Questions
Can you do custom colors?
Yes! If a color isn't shown in the listing, just reach out through the Contact page and I'll let you know what's available. I'll get back to you as soon as possible! 💌
Do you ship internationally?
At the moment, I only ship within the USA and Canada. I hope to expand in the future, so stay tuned! 🌍
Do you do bulk orders for events?
Absolutely! Whether it's a birthday party, convention, or any special event, I'd love to help. Send me a message through the Contact page and we can work something out!
How long does shipping take?
Orders are processed within 5-7 business days. Once shipped, you'll receive a tracking number via email so you can follow your order on its way to you! 📦
Can I return or exchange my order?
I have a 30-day return/exchange policy. If you're not happy with what you received, I'm always happy to help make it right — just reach out through the Contact page! 💛
How do I track my order?
Once your order ships, you'll receive a tracking number via email. 📦
My item arrived damaged — what do I do?
I'm so sorry! Please contact me through the Contact page with a photo of the damage within 7 days of delivery and I'll make it right. 💛
Do you restock sold-out items?
Some items are restocked and some are limited edition! Follow me on social media or check back regularly to catch restocks. 🌟